Convoe Terms of Service
Last updated: 11 July 2026
Agreement
These terms are an agreement between you and Convoe Pty Ltd, which operates Convoe.
Using Convoe
You must provide accurate account details, keep your credentials secure, use the service lawfully, and be authorised to provide any content you add. You are responsible for activity under your account.
Acceptable use
Do not use Convoe to break the law, infringe another person’s rights, distribute malicious content, gain unauthorised access, interfere with the service, harass others, or resell the service without written permission.
Your content
You retain ownership of content you provide. You give us the limited rights needed to host, process, transmit, and display that content to provide and support the service.
Plans and payment
The crew app is free and AI plans are paid in USD. Store purchases may also be governed by the relevant app store’s billing terms. The merchant for card payments will be named here before paid plans are charged.
Service changes
We may update, suspend, or discontinue parts of the service. Where practical and legally required, we will give reasonable notice of material changes.
Suspension and cancellation
You may stop using the service or cancel through the available account process. We may suspend or terminate access for a material breach, unlawful use, security risk, or non-payment, subject to applicable law.
Liability and consumer rights
Nothing in these terms excludes rights that cannot lawfully be excluded, including applicable rights under Australian Consumer Law.
Governing law
These terms are governed by the laws of Victoria, Australia, subject to mandatory laws that apply to you.
Changes to these terms
We may update these terms and will publish the updated date. We will provide further notice of material changes where required.
Contact
Legal: legal@convoe.com