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Security & Privacy

How Signing In With Your Phone Works

Convoe uses passwordless sign-in. Each time you sign in, you enter a one-time code sent to your phone by SMS.

How phone sign-in works

When you sign in to Convoe:

  • Enter your phone number
  • Receive a verification code via SMS
  • Enter the code to access your account

Why phone sign-in?

  • No password to forget, reuse or have stolen
  • Quick on site, from the phone you already carry

This is a single sign-in step: the code proves you have your phone. It is not two-factor authentication, so protect your phone with a passcode and keep your number with your carrier secure.

Keeping your account secure

  • Keep your phone number up to date
  • Don't share verification codes with anyone
  • Contact support immediately if you lose access to your phone

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