If Convoe isn't right for your team, you can cancel anytime.
How to cancel
Go to Workspace Settings → Billing → Cancel Plan. Only workspace admins can cancel.
What happens when you cancel
- Your workspace continues until the end of your billing period
- After that, your workspace becomes read-only
- You can still access your data but can't add new content
- Reactivate anytime by resubscribing
Downgrading instead
Consider downgrading to the Free plan instead of canceling. You'll keep access to Convoe with up to 5 team members and basic features.
Data retention
After cancellation, your data is retained for 90 days. During this time, you can reactivate your workspace with all data intact. After 90 days, data is permanently deleted.
Need help?
Before canceling, consider reaching out to our team. We'd love to understand what's not working and see if we can help.
Didn't find what you were looking for?
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