Construction field guide

Site instruction versus RFI: direction or question?

A site instruction tells someone what work is required. An RFI asks for information needed to understand or proceed with the work. Mixing the two creates avoidable delay and commercial confusion.

Last reviewed: 21 July 2026

Reviewed by Dallas, Founder of Convoe
01

A site instruction gives direction

The authorised party communicates what should happen, subject to the project contract and procedure.

Clear direction
Authorised issuer
Recipient
Required timing
02

An RFI asks one answerable question

The site team identifies missing, conflicting or unclear information and asks the responsible consultant or party to clarify it.

One question
Drawing reference
Required response date
Programme impact
03

Why the distinction matters

A response to an RFI can lead to an instruction or scope change, but the RFI itself should not quietly issue work or conceal a commercial claim.

Authority
Scope
Cost and time
Record type

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The crew can keep working in conversation while confirmed tasks, owners, dates and status become visible.