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Construction / RFIs

Questions stall the job. Convoe tracks them to an answer.

When the site needs an answer from the engineer, architect or client, Kai raises the RFI, chases it and posts the reply back to the chat.

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Convoe — Chats · #90-collins-st
#
90-collins-st
Spacez · site channel · 14 members
Mon 2 Nov 2026
Today
SC
Sarah Chen Project engineer · 8:14 am
Hydraulic riser clashes with the L2 bulkhead on grid C4. Who’s resolving it with the engineer?
Kai detected a question for a consultantOnly you can see this
Hydraulic riser clash — L2 bulkhead, grid C4
To
Hydraulic engineer
M-201 · Flowline Consulting
Required by
Wed 4 Nov 2026
L2 ceiling close-up Thu
Type
RFI
RFI-032
Message #90-collins-st
The way it works today

Why RFIs slip through.

01

Asked in five places

Text, email, a call, a meeting. Nobody knows which question is still open.

02

No required-by date

The answer comes after the pour, not before it.

03

The crew never sees the answer

It lands in the PM’s inbox and stays there.

The workflow · as it runs in Convoe

From the message to a closed record.

Every RFI follows the same 5 steps. Kai does the paperwork; people make the calls.

  1. 1

    Chat

    Anyone on site asks the question.

  2. 2

    Kai detects

    Numbers it, attaches photos and drawings, proposes who it goes to.

  3. 3

    Owner sends to consultant

    Sent with a required-by date. Kai chases before it’s due.

  4. 4

    Response received

    The reply is filed against the RFI, with any cost or time impact.

  5. 5

    Answer posted to chat

    The crew sees the answer where they asked the question.

From one week on 90 Collins St

Said on site. Filed by Kai.

Site channel · Mon 2 Nov, 9:06 amWe need the engineer’s slab detail before Thursday or the pour slips a week.
Kai catches it
RFI-031 · L3 slab detail
Structural engineer · required Thu 5 Nov
Tom Hadley · #90-collins-st · 1:30 pmThe drawing and the schedule don’t match on the ensuite tile. Which one?
Kai catches it
RFI-033 · Ensuite tile selection
Architect · required Fri 6 Nov
Studio Nine · email via Maya2,550 AFL is correct. A-210 will be updated in Rev D.
Kai catches it
RFI-027 answered · posted to chat
No cost or time impact
In Tasks

No separate register. It’s a tab in Tasks.

Every RFI is a task with a type. Pick the RFIs tab to filter, group by project and open any record, with the message it came from.

  • Number, issued in order
  • The question, with photos and drawings
  • Raised by and the source message
  • Sent to and when
  • Required by
  • Response and who gave it
  • Cost or time impact
Convoe — Tasks · RFIs

Tasks

90 Collins St
No.QuestionWithDueStatusSource
RFI-032Hydraulic riser clash — L2 bulkhead, grid C4Hydraulic engineerWed 4 NovAwaiting responseChat
RFI-031L3 slab — engineer’s detail before pourStructural engineerThu 5 NovAwaiting responseChat
RFI-029Feature wall substrate — confirm fixing methodArchitectTue 27 OctOverdueChat
RFI-027Ceiling height at L1 lobby bulkheadArchitectThu 22 OctAnsweredChat
Chat → Kai detects → Owner sends to consultant → Response received → Answer posted to chat
Same chat, same task model

The rest of the site record.

Site instructionsConvoe makes sure they get done.Site diaryKai writes the diary from it.VariationsConvoe catches it and prices it first.DefectsConvoe gets them closed.SWMS & inductionsConvoe has their paperwork in tonight.HandoverSoonConvoe will compile it.

Start with one site.

Add the crew, keep chatting the way you already do, and let Kai turn it into the record.

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