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Construction / Site instructions

Instructions get given in passing. Convoe makes sure they get done.

Every “can you sort that” on site becomes a numbered instruction with an owner, a due date and photo proof it was done.

Start one site freeSee the workflow
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Convoe — Chats · #90-collins-st
#
90-collins-st
Spacez · site channel · 14 members
Mon 2 Nov 2026
Today
EW
Emma Walsh Site manager · 9:12 am
Client flagged the BOH handles on the walk-through — wrong finish on D04–D07. Swap them to the lever set before handover Friday. @Tom can you sort it?
Kai detected a site instructionOnly you and Tom can see this
Swap BOH door handles before handover — 90 Collins St
Owner
Tom Hadley
@mentioned
Due
Fri 6 Nov 2026
“before handover Friday”
Type
Site instruction
INS-207
Message #90-collins-st
The way it works today

Why site instructions slip through.

01

Said once, forgotten by Friday

Instructions are given on the walk, in a group chat or on a call. Nobody writes them down.

02

No proof it was done

“Yeah, sorted” isn’t evidence when the client asks at handover.

03

Disputes with no trail

When it costs money later, nobody can show who asked, when, or who agreed.

The workflow · as it runs in Convoe

From the message to a closed record.

Every site instruction follows the same 5 steps. Kai does the paperwork; people make the calls.

  1. 1

    Chat

    Message, voice note or photo, the way the crew already works.

  2. 2

    Kai detects

    Proposes owner, due date and location, and shows why.

  3. 3

    Owner accepts

    The assignee accepts or reassigns. No silent hand-offs.

  4. 4

    Photo evidence

    Can’t close without a photo of the finished work.

  5. 5

    Raiser verifies

    The person who asked signs it off. Then it’s done.

From one week on 90 Collins St

Said on site. Filed by Kai.

Tom Hadley · #eastlink-pkg-4 · 7:45 amCan the sparky drop the GPO in the boardroom joinery 300 left? Clashes with the new screen.
Kai catches it
INS-205 · Relocate GPO 300 mm left
Brightline Electrical · due Wed 4 Nov
Emma Walsh · voice note · 4:10 pmProtect the lift lobby tiles before the deliveries tomorrow morning.
Kai catches it
INS-208 · Protect lift lobby tiles
Tom Hadley · due Tue 3 Nov, 7 am
Client thread · 11:20 amOnce the sprinklers are moved, can you patch and paint the L1 corridor?
Kai catches it
INS-206 · Patch and paint L1 corridor
Sarah Chen · due Thu 5 Nov
In Tasks

No separate register. It’s a tab in Tasks.

Every site instruction is a task with a type. Pick the Site instructions tab to filter, group by project and open any record, with the message it came from.

  • Number, issued in order
  • Instruction and location
  • Raised by and when
  • Owner and due date
  • The original message
  • Photo evidence
  • Verified by and when
Convoe — Tasks · Site instructions

Tasks

90 Collins St
No.InstructionOwnerDueStatusSource
INS-207Swap BOH door handles before handoverTHTom HadleyFri 6 NovIn progressChatKai
INS-206Patch and paint L1 corridor after sprinkler moveSCSarah ChenThu 5 NovOpenChat
INS-204Protect lift lobby tiles during deliveriesEWEmma WalshFri 30 OctOverdueChat
INS-203Re-seal shower screen, unit 2.04SCSarah ChenThu 29 OctDoneChat
Chat → Kai detects → Owner accepts → Photo evidence → Raiser verifies
Same chat, same task model

The rest of the site record.

Site diaryKai writes the diary from it.VariationsConvoe catches it and prices it first.RFIsConvoe tracks them to an answer.DefectsConvoe gets them closed.SWMS & inductionsConvoe has their paperwork in tonight.HandoverSoonConvoe will compile it.

Start with one site.

Add the crew, keep chatting the way you already do, and let Kai turn it into the record.

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